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Recykal Support Voice Agent

RecykalVoice Agent2 hours ago

Prompt Modules

8 modules
👤Persona

Defines the personality, tone, and behavioral boundaries of the AI agent.

🎯Objective

Defines the primary goals and purpose of the AI agent.

🔄Conversation Flow

Defines the structured conversation flow and dialog management.

🚫Constraints

Defines the boundaries and limitations of the AI agent's behavior.

🔁Turn-Taking Rules

Defines how the agent manages conversation turns and timing.

⚠️Edge Cases

Defines handling for unusual or unexpected scenarios.

🔙Fallback Handling

Defines fallback responses when the agent cannot handle a query.

Failure Conditions

Defines conditions under which the agent should stop or escalate.

Description

Voice-based support agent for Recykal's waste management platform

AI Insights

suggestion

Conversation flow could include more user scenarios for edge cases like network interruptions.

warning

Consider adding fallback responses for unclear or ambiguous queries.

improvement

Edge cases section does not cover multi-language support scenarios.

Attachments

Recykal Product Guide.pdf

2.4 MB

Customer FAQ List.doc

156 KB

Recent Comments

SC
Sarah Chen1 hour ago

The persona section needs more specificity about the agent's expertise level.

AK
Alex Kumar3 hours ago

Edge cases look solid. Should we also add handling for multi-language queries?